Over 20 years of installation and project management experience has allowed Mad Dash to set the quality standard for energy management technology installation and implementation nationwide. We understand the complexity in every project and installation. Because of our vast years of experience in the field we have learned that we are highly successful because we have a strong team on the inside. Operations team utilize their skills to proactively offer support and knowledge to our field staff while working on your projects.
Our internal project support processes set
Mad Dash apart from the competition.
Dedicated Project Managers and Installation Coordinators
All Projects are assigned a dedicated project specialist who serve as a point of contact for the customer and oversee the project from start to finish.
Database and Automated Reporting Systems Data Tracking
Mad Dash utilizes an advanced customer information management application, Electronic Service Control (ESC) for data tracking, maintaining customer detail, inventory, and installation scheduling. Having a single point of entry for all facets of an installation allows us an easy access to customer and installation details, as well as detailed reporting on a wide range of criteria for our clients.
All Mad Dash installations are tracked utilizing ESC software. We can tailor the information delivery method in any format preferred.
Mad Dash dedicates staff to execute an efficient installation schedule and keep field staff on track.
All hardware received will be in our insured conditioned/ fire protected space.
Customer Satisfaction/Team Training
Mad Dash Field Engineers will work with customers to ensure that the installation experience is pleasant and fully satisfactory