Utility Programs Management and Support

Mad Dash is the leader in supporting Utility Program Managers with their complex program needs. From call center support, inventory management, logistics and field services to full turnkey program management Mad Dash has the experience in making utility programs a success.

What makes Mad Dash the Utility Programs Experts?

  • Utility program field support includes, hardware installation, assessments & curtailment plans, energy audits, direct installations, evaluations, and identification of energy management opportunities around the United States.
  • Mad Dash offers inventory management and fulfillment services. Mad Dash can store and manage customer owned inventory for ongoing and upcoming field projects.
  • Mad Dash is qualified to do a program pilot, scale up for full deployment and ensure success through end of program life.
  • Mad Dash offers reporting, analytics and Key Performance Indicators (KPI) for full program performance transparency.
  • All programs are assigned a dedicated and seasoned project management specialist who serves as a point of contact for the customer and oversees the details of the project from start to finish
  • Mad Dash has the relevant commercial and residential experience in seamless integration with in-house recruitment, installation planning, data tracking and project management to make any project an unqualified success.
  • Thorough installation experience with all the leading technologies.
  • Mad Dash Field Technicians & Engineers go through rigorous training and certification programs including: BPI, HVAC and other energy engineering certifications
  • Mad Dash’s white glove approach consistently delivers results that exceeds the customers’ expectations.
  • Optimized Scheduling, Communications, and Tracking with the customer and field personnel.
  • Real Time visibility to field performance to ensure that all the utility’s program goals are being met on a continuous basis.